Protección del consumidor y responsabilidad civil por producto o servicio defectuoso

María Paz Gatica Rodríguez; Gabriel Hernández Paulsen

doi:10.5354/0718-4735.2019.51413

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Consumer Protection and Civil Liability for Defective Product or Service

Authors

María Paz Gatica Rodríguez Universidad de Chile http://orcid.org/0000-0002-4535-6268
Gabriel Hernández Paulsen Universidad de Chile http://orcid.org/0000-0002-3180-8067

No. 31 (2019): Segundo semestre

https://doi.org/10.5354/0718-4735.2019.51413

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Abstract

In order to provide adequate protection to consumers in the face of harm caused by defective products or services in Chilean law, the paper argues the need for specific regulation on civil liability ensuing from such harm; and proposes a broad interpretation of the notions of consumer and provider and, subsequently, of title to sue; as well as a pro-consumer application of the rules on liability basis.

Keywords:

Consumidor

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Gatica Rodríguez, M. P., & Hernández Paulsen, G. (2019). Consumer Protection and Civil Liability for Defective Product or Service. Revista De Estudios De La Justicia, (31), 17–43. https://doi.org/10.5354/0718-4735.2019.51413

Consumer Protection and Civil Liability for Defective Product or Service

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